qe77's Privacy Policy

Section 1

Introduction & Scope

qe77 is committed to ensuring a safe and reliable online gaming experience for players in Bangladesh. It is our responsibility to handle with the utmost care the personal information you provide while using this platform.

This Policy applies to the qe77 website, mobile version, and all associated services. By registering on our platform or using our services, you consent to the terms of this Policy. If you do not agree with this Policy, please refrain from using our services.

qe77 reserves the right to amend or update this Privacy Policy as needed. We will notify you through your registered contact details of any significant changes. The latest effective version will always be available on this page.

Section 2

What Information We Collect

qe77 collects certain personal information to provide services, manage accounts, and ensure security. The categories of information collected are described in detail below.

2.1 Information You Provide Directly

When you register with qe77 or use our services, the following information may be collected:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and mobile number
• Preferred username and password (stored in encrypted form)
• National ID card or passport details (when identity verification is required)
• Payment information — bKash, Nagad, Rocket, Upay or bank account details

2.2 Automatically Collected Information

When you use the qe77 platform, the following technical information may be recorded automatically:

• IP address and Device ID
• Browser type, version, and operating system
• Page visit duration and activity information
• Information obtained from cookies and similar tracking technologies
• Referral source and browsing patterns

2.3 Service Usage Information

The following information is stored to improve your gaming experience and ensure responsible gaming:

• Game history and preferences
• Financial transaction records (deposits and withdrawals)
• History of bonus and promotional offer usage
• Customer support communication records

Section 3

Purpose of Information Use

qe77 uses collected information only for the following legitimate purposes. We never sell your information to third parties without your permission.

3.1 Service Provision and Management

• Account registration, verification, and management
• Processing deposit and withdrawal transactions
• Providing bonuses, rewards, and VIP benefits
• Providing support through 24/7 customer service

3.2 Security and Fraud Prevention

• Ensuring account security and detecting suspicious activity
• Preventing financial fraud and money laundering
• Maintaining the overall integrity of the platform

3.3 Service Quality Improvement

• Customising services according to user preferences
• Improving platform performance and user experience
• Resolving technical issues and system maintenance

3.4 Legal Compliance

• Complying with applicable laws and regulations
• Responding to lawful requests from legal authorities
• Assisting in dispute resolution and establishing legal claims

3.5 Communication and Marketing

With your consent, qe77 may notify you about new offers, promotions, and platform updates via email or message. You may opt out of these communications at any time.

Section 4

Information Sharing & Third Parties

qe77 does not sell, rent, or exchange your personal information to third parties. However, sharing information may be necessary in specific circumstances to provide services:

4.1 Service Provider Partners

Limited information may be shared with payment processors (bKash, Nagad, Rocket, Upay, and bank transfers), technical infrastructure providers, and gaming software suppliers. These partners are contractually bound to comply with qe77's privacy standards.

4.2 Legal Requirements

qe77 may be required to disclose information in compliance with court orders, lawful requests from government authorities, or applicable laws. In such cases, we will always provide only the minimum information necessary.

4.3 Business Transfers

In the event of any merger, acquisition, or asset transfer involving qe77's business operations, user information may be transferred. We will notify you before such changes and this Policy will remain in effect.

4.4 International Data Transfers

In some cases, your information may be processed or stored on servers located outside Bangladesh. In such cases, qe77 ensures that appropriate safeguards are maintained and the security of your information is not compromised in any way.

Section 5

Information Security Measures

qe77 applies industry-standard technical and administrative measures to protect your information. Our security framework is as follows:

5.1 Technical Safeguards

• All data transmissions secured through SSL (Secure Socket Layer) encryption
• Advanced encryption protocols for stored information
• Password hashing and salting technology
• Firewall and intrusion detection systems
• Regular security audits and vulnerability assessments

5.2 Administrative Safeguards

• Access to personal information restricted to authorised personnel only
• Regular staff training on privacy and data protection
• Regular review of data processing activities
• Confidentiality agreements with third parties

5.3 Acknowledgement of Limitations

Although qe77 makes every effort to protect information, no method of transmitting or storing data over the internet can be guaranteed to be completely secure. We always apply the best available security measures.

Section 6

Cookies Policy

The qe77 platform uses cookies and similar tracking technologies to improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Essential for the core functionality of the platform, such as maintaining login status.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect information to understand user behaviour and improve services.

6.2 Cookie Controls

You can limit or decline cookies through your browser settings. Please note, however, that disabling essential cookies may cause some features of the qe77 platform to not function properly.

Section 7

Your Rights

As a qe77 user, you have the following rights over your own personal information:

7.1 Right of Access

You may request from qe77 at any time to find out what information we hold about you. Contact [email protected] to make this request.

7.2 Right to Rectification

If the information we hold about you is inaccurate or incomplete, you may request that it be corrected. Our support team will action this correction as quickly as possible.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, this right may be limited in cases involving legal obligations, ongoing disputes, or financial transaction records.

7.4 Right to Restrict Processing

You may request that the processing of your information be restricted for specific purposes, particularly in relation to marketing communications.

7.5 Withdrawal of Consent

Where the processing of information relies on your consent, you may withdraw that consent at any time. Withdrawal of consent will not affect processing that took place prior to the withdrawal.

To exercise any of the above rights, contact us at [email protected]. We will verify your request and take the appropriate action.

Section 8

Data Retention Period

qe77 retains your personal information only for as long as necessary.

8.1 Active Accounts

Information required to provide services is retained for the entire duration that your account remains active.

8.2 After Account Closure

Even after your account is closed, certain information may be retained for a defined period for the purposes of legal obligations, fraud prevention, and dispute resolution.

8.3 Financial Records

Financial transaction information is retained for the period prescribed by applicable law.

Upon expiry of the retention period, qe77 securely deletes or anonymises the information.

Section 9

Protection of Minors

If you believe a minor has registered on qe77, please contact us immediately at [email protected]. We will promptly close any such account and delete the associated information.

qe77 recommends that parents monitor their children's internet use and make use of parental control software.

Section 10

Policy Changes and Updates

qe77 reserves the right to amend this privacy policy as needed. Depending on the nature of the changes, we will notify you in the following ways:

• For significant changes, a notice will be sent to your registered email address
• A notification may be displayed when you log in to the platform
• The "Last Updated" date of the revised policy will be updated on this page

Continuing to use qe77 after any amendments means you have accepted the updated policy. If you do not agree with the new policy, you may close your account.

Section 11

Contact Us

For any questions, complaints, or requests regarding this privacy policy, please reach out to our customer support team:

For more detailed legal information, visit our Terms and Conditions and Responsible Gaming pages. We are grateful for your trust in qe77's privacy policy.