qe77 Terms and Conditions
Please read all terms carefully before using this platform — full information about your rights and responsibilities is provided here.
Important Notice: By registering on the qe77 platform or using any of its services, you are considered to have automatically accepted all the terms and conditions below. Please read these terms in full.
These Terms and Conditions ("Terms") constitute a legal agreement between the qe77 online gaming platform and its users ("you" or "member"). qe77 is committed to providing a safe, responsible, and transparent gaming environment for players in Bangladesh. Compliance with these Terms is mandatory for every member.
1 Definitions and Introduction
The key terms used in this document are clearly defined below:
1.1 "Platform"
The qe77 website (https://qe77.lat), all its sub-pages, the mobile version, and all services provided through it are collectively referred to as the "Platform".
1.2 "Member" or "User"
Any person who has registered on the qe77 platform or is using its services is a "member" or "user".
1.3 "Account"
A secure digital account holding all of a member's personal profile, balance, bonuses, transaction records, and related information.
1.4 "Services"
All online gaming features provided by qe77, including slots, live casino, sports betting, fishing games, and promotional offers.
2 Eligibility and Registration Requirements
2.1 Age Requirement
Members must be at least 21 years old to use the qe77 platform. This platform is operated exclusively for those aged 21 and above. Minors are strictly prohibited from creating an account or using the platform.
2.2 One Person, One Account
Each individual may open only one account. If a person is found to hold multiple accounts, qe77 reserves the right to suspend all such accounts and forfeit any bonuses.
2.3 Accuracy of Information
All information provided at registration must be truthful, accurate, and complete. Providing false information may result in account closure, and deposited funds will not be returned.
2.4 Identity Verification
qe77 may request necessary documentation to verify a member's identity at any time. Withdrawals may be placed on hold until the verification process is completed.
2.5 Password Security
It is your responsibility to keep your account password confidential. If you believe your account is being accessed without authorization, contact qe77 support immediately.
3 Deposit and Withdrawal Policy
3.1 Minimum Deposit
The minimum deposit amount on the qe77 platform via any payment method is ৳100. All transactions are conducted in Bangladeshi Taka (BDT).
3.2 Minimum Withdrawal
The minimum withdrawal amount via any method is ৳800. Withdrawal requests below this amount will not be processed.
3.3 Withdrawal Processing Time
Approved withdrawals are generally completed within 15 minutes to 2 hours. However, this time may increase while a verification process is ongoing.
3.4 Accepted Payment Methods
qe77 currently supports the following methods:
- bKash — Mobile Banking
- Nagad — Mobile Financial Service
- Rocket — Mobile Banking
- Upay — Digital Wallet
- Bank Transfer — Major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank
3.5 Third-Party Payments
Deposits or withdrawals using another person's account are strictly prohibited. Only payment methods registered in the member's own name may be used.
3.6 Transaction Cancellation
qe77 reserves the right to suspend or cancel any transaction that appears suspicious or raises security concerns.
4 Bonuses and Promotional Offers
4.1 Welcome Bonus
qe77 offers new members a 150% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 earns a ৳1,500 bonus, bringing the total balance to ৳2,500.
4.2 Wagering Requirements
The wagering requirement for the welcome bonus is 15 times the bonus amount. This is calculated on the bonus amount only, not on the combined total of deposit and bonus. Example: receiving a ৳1,500 bonus means you must wager ৳22,500 (1,500 × 15) before withdrawing any winnings from the bonus.
Please note: Winnings from a bonus cannot be withdrawn until the wagering requirement is met. The original deposited amount can be withdrawn at any time.
4.3 Bonus Abuse Prohibited
Opening multiple accounts to claim bonus benefits, providing false information, or attempting to circumvent bonus terms through strategic or coordinated betting will result in forfeiture of all bonuses and may lead to account closure.
4.4 Other Promotions
From time to time, qe77 may offer various cashback deals, reload bonuses, or special promotions. Each offer will have its own terms, which will be detailed on the relevant page.
4.5 Right to Modify Bonuses
qe77 reserves the right to change, suspend, or discontinue any bonus offer at any time without prior notice.
5 VIP Program and Loyalty Rewards
qe77's exclusive VIP membership program has four tiers. The weekly cashback rate increases as you move up each tier:
- Bronze — Weekly cashback up to 0.3%
- Silver — Weekly cashback up to 0.6%
- Gold — Weekly cashback up to 0.9%
- Platinum — Weekly cashback up to 1.2%
VIP tier progression depends on consistent and responsible gaming activity. qe77 reserves the right to modify the terms of the VIP rewards program.
6 Responsible Gaming Policy
qe77 is deeply committed to responsible gaming. We encourage our members to maintain healthy gaming habits.
6.1 Setting Limits
Members can set daily, weekly, or monthly deposit limits on their account. Once a limit is activated, it cannot be changed before the designated time period has elapsed.
6.2 Self-Exclusion
If a member feels that gaming is having a negative impact on their life, they can use the Self-Exclusion feature to temporarily close their account for a specified period.
6.3 Contact for Support
For any gaming-related concerns, please contact our 24/7 support team. For more information, visit our Responsible Gaming page.
Important: Gaming is a form of entertainment. It should not be treated as a source of income. Play within your means.
7 Prohibited Activities
Involvement in any of the following activities may result in permanent account closure and applicable legal action:
- Money laundering or any illegal financial transactions
- Opening multiple accounts or using another person's account
- Strategic or coordinated betting to circumvent bonus terms
- Attempting to hack the platform's software or exploit its vulnerabilities
- Chargeback fraud or misuse of payment methods
- Harassing, threatening, or deceiving other members
- Managing or operating an account on behalf of or for a minor
- Using bots or automated software to play games
8 Privacy and Data Protection
8.1 Data Collection
qe77 collects only the personal information necessary to operate the platform. We never collect unnecessary data or sell it to third parties.
8.2 SSL Encryption
All transactions and personal data are protected through SSL (Secure Socket Layer) encryption. Our servers operate in accordance with international security standards.
8.3 Data Sharing
qe77 does not share any member's information with third parties except where required by law or for fraud prevention purposes. For more details, please see our Privacy Policy.
8.4 Cookies
The qe77 site uses cookies to function properly and to improve the user experience. By using the site, you are considered to have consented to the cookies policy.
9 Copyright and Intellectual Property
All content on the qe77 platform — including logos, graphics, text, software, game content, and design — is the intellectual property of qe77 or its licensors.
- Copying, distributing, or commercially using any content without written permission from qe77 is prohibited.
- Members may use the platform solely for personal entertainment purposes.
- The qe77 logo or brand name may not be used for any third-party purpose.
- Decompiling, reverse engineering, or modifying any game software is strictly prohibited.
10 Limitation of Liability
10.1 Service Interruption
qe77 always strives to provide uninterrupted service, but services may be temporarily disrupted due to technical issues, maintenance, or unforeseen circumstances. qe77 is not liable for compensation in such situations.
10.2 Third-Party Software
Game software is developed by third-party providers (such as Pragmatic Play, Spribe, JILI, PG Soft). qe77 is not directly liable for technical issues with this software, but will assist in resolving them.
10.3 Internet Connection
qe77 is not liable for any loss to a game session caused by an internet disconnection. However, an attempt will be made to restore the session based on server records.
11 Account Suspension and Closure
11.1 qe77's Rights
qe77 may temporarily suspend or permanently close any account without prior notice in the following circumstances:
- If a breach of the Terms is suspected or confirmed
- If fraud or money laundering is suspected
- If the account has been inactive for an extended period
- Upon instruction from a court or relevant authority
11.2 Member's Rights
Any member may close their account at any time if they wish. Please ensure any remaining balance is withdrawn before closing the account. Bonuses with unmet wagering requirements will be forfeited.
11.3 Inactive Accounts
An account may be marked as "inactive" if there has been no activity for an extended period. A maintenance fee may apply to inactive accounts — please contact support for details.
12 Dispute Resolution
12.1 Filing a Complaint
If you have any dispute or complaint, please contact our customer service team first. Complaints can be submitted via 24/7 live chat or email at ([email protected]).
12.2 Resolution Process
Our support team works to resolve complaints as quickly as possible. Complex disputes may require additional time for investigation. During an investigation, the related account may be temporarily suspended.
12.3 Final Decision
The platform's technical records and log files will be considered the final evidence in resolving disputes. Decisions will be made based on the records of qe77's technical team.
13 Customer Support
The qe77 customer service team is ready to assist you 24 hours a day, 7 days a week. Contact us:
- Live Chat: Support in Bengali and English is available directly through 24/7 live chat within the platform.
- Email: [email protected] — for detailed complaints or inquiries with supporting documents.
Our support team is able to assist in both Bengali and English. Always keep your account information handy so we can help you faster.
14 Changes to Terms & Enforcement
14.1 Right to Make Changes
qe77 reserves the right to partially or fully modify these terms and conditions at any time. Updated terms will take effect from the moment they are published on the platform.
14.2 Members' Responsibility
It is the responsibility of members to stay informed about changes to the terms and conditions. Continued use of the platform after any changes will be considered acceptance of the new terms.
14.3 Applicable Law
These terms and conditions are governed by applicable law. If any part of these terms is found to be legally unenforceable, the remaining parts will remain fully in effect.
If you have any questions about these terms, contact us at [email protected] or via live chat. Our team is always ready to assist you.